Return, Refund & Cancellation Policy

Return, Refund & Cancellation Policy
Welcome to latihanpintar.my. By purchasing our digital products, you agree to the following policy regarding returns, refunds, and cancellations.
Digital Products
All products sold on our website are digital downloads, including worksheets, educational materials, trial papers, and related resources for preschool, primary, and secondary students. Due to the nature of digital products, all sales are considered final once the files have been successfully delivered or downloaded.
Refund Policy
We do not offer refunds, returns, or exchanges for digital products under the following circumstances:
  • Change of mind after purchase
  • Accidental purchases
  • Lack of usage
  • Incompatibility with personal devices/software
  • Failure to read product descriptions before purchase
  • However, refunds may be considered in the following situations:
  • Duplicate payment made by the customer
  • Corrupted or inaccessible files that cannot be resolved by our support team
  • Wrong product delivered due to a system error
If you experience any technical issues, please contact us within 7 days of purchase.
Cancellation Policy
Orders for digital products cannot be cancelled once payment has been successfully processed and the product has been delivered.
Customer Support
If you need assistance regarding your purchase, please contact us via: Email: cikgu@latihanpintar.my We aim to respond within 24–48 business hours.
Policy Updates
We reserve the right to modify this policy at any time without prior notice. Changes will take effect immediately upon posting on this page.